Linh Pham 5640 SW Murray Blvd. #18 Phone: (503) 804-6608 Beaverton, OR 97005 E-mail: linhp-resume@closedsrc.org Systems Engineer Summary Systems Engineer with varied experience in planning, provisioning and managing heterogeneous environments with committed service level agreements; including, competency in desktop and developer support, vendor and client relations, systems design and integration. Core Competencies Operating Systems * Microsoft Windows 2000, Windows Server 2003, Windows XP, and Windows Vista. * FreeBSD 4.x through 6.x, OpenBSD, Debian, Ubuntu and Red Hat Enterprise Linux, Solaris 10, Mac OS X. * VMware ESX Server, VMware Infrastructure 3. Hardware * HP ProLiant, Desktops and Workstations, IBM ThinkPad, IBM System x Servers. * Cisco PIX and ASA, Catalyst, Cisco CSS 11500-series, and Cisco Aironet. HP ProCurve, F5 BIG-IP, NetApp FAS filers. Networking * Ethernet, 802.11 Wireless, WPA and WPA 2, TCP/IP, PPTP and IPsec VPN, SSH, SSL, RADIUS, Kerberos. * Active Directory, Windows file/print sharing, Samba, BIND, Windows Server 2003 DNS and DHCP. Software * Microsoft Office, Exchange Server, SQL Server, Cluster Services, IIS, SharePoint Server 2007, Office Communications Server, Systems Center Operations Manager. * BlackBerry Enterprise Server, Postfix, SpamAssassin. * HP Systems Insight Manager, Nagios, MRTG, Cacti. * Apache Web Server, JBoss AS, Subversion, Bugzilla. Programming * PHP, Python, C#, ASP.NET, UNIX Shell Scripting (Bourne and C), HTML, CSS. Experience Vesta Corporation Systems Engineer -- June 2007-Present Design, provision, manage and monitor Linux and Windows servers for corporate, production and voice service environments. Maintain call center and corporate telecom equipment and provisioning services for Interactive Voice Response systems. Manage and provision shared storage using NetApp Filers to corporate and production systems. Manage and provision virtual machine instances and virtual server hosts in a VMware Infrastructure 3 environment. Accomplishments * Designed, implemented and manage a corporate intranet/portal and document management system using Microsoft SharePoint Server 2007. Deployed custom lists, webparts and templates for use across the portal. * Documented, tested and deployed Kerberos authentication for Linux servers and for Apache website authentication. * Deployed MRTG and Cacti to poll performance information from various NetApp Filers to record and report on trends and assist in determining potential performance issues. Babcock and Jenkins Systems Administrator -- March 1999-June 2007 Design, implement and manage company-wide IT projects and systems, including providing help desk support. Research, recommend and implement new systems, technologies and processes. Oversee and deploy new development frameworks into staging and production environments. Maintain a full hosting environment with multiple database, web and mail servers for highly visible online marketing applications with strict service level agreements. Provide support and resources for remote users and locations, including remote access and communication services. Provide quality assurance testing of online marketing applications, web sites and communications. Serve as a technical liaison for software, hardware and service vendors. Accomplishments * Designed, planned and managed datacenter relocations, migrations and upgrades, including upgrading from Windows NT 4.0 and Windows 2000 to Windows Server 2003. * Configured and deployed development, testing, staging and production environments for product development and hosting. * Implemented Active Directory for hosting environment and internal network along with Group Policies and migrating from Exchange 5.5 to Exchange 2003. * Deployed Windows Server Update Services for managing and maintaining security updates for Windows, Office, Exchange and SQL Server on all systems. * Setup a company-wide spam filtering system using FreeBSD, Postfix and SpamAssassin to reduce and tag spam messages and viruses/worms propagated via e-mail. * Deployed a corporate instant messaging system using Wildfire/Openfire Server and setting up external connectors. * Setup and maintain a corporate wireless network with WPA2 in Enterprise mode for security and authentication. Professional Activities The Complete FreeBSD, Fourth Edition by Greg Lehey Proofreader and Reviewer -- June 2002-April 2003 Reviewed drafts of the book for typographical and technical errors, and provided feedback on content. Volunteer Experience FreeBSD Volunteer -- 2003-Present Submitted typographical fixes and content updates for the FreeBSD Handbook. Submitted patches, updates and maintain ported applications for the FreeBSD Ports Collection, including: jEdit stable and development branches, getmail, Snort IDS, Oinkmaster (Snort rules manager), and BASE. Dæmon News Assistant Editor and Writer -- August 2000-September 2003 Assisted in editing, writing articles and publishing the Dæmon News monthly online magazine. Publications August 2000 Dæmon News: Setting up FreeBSD on an iPaq March 2001 Dæmon News: Review: The FreeBSD Corporate Networker's Guide May 2001 Dæmon News: Remote Administration with Webmin September 2001 Dæmon News: Book Review: FreeBSD: An Open Source Operating System for your PC October 2001 Dæmon News: HOWTO - Backing up a Windows Machine from FreeBSD January 2002 Dæmon News: Book Review: FreeBSD Unleashed March 2002 Dæmon News: Book Review: The DOSSIER Series June 2002 Dæmon News: HOWTO - Limiting Access to TCP Wrapped Services with hosts.allow Dæmon News: Communicating With Users Using ntalkd and ytalk July 2002 Dæmon News: HOWTO - Setting Up ISC-DHCP 3.x Under FreeBSD Dæmon News: Book Review: Programming PHP October 2002 Dæmon News: Book Review: Absolute BSD January 2003 Dæmon News: Book Review: Essential System Administration, 3rd Edition Dæmon News: Book Review: Essential System Administration Pocket Reference March 2003 Dæmon News: Replacing FreeBSD Base System's BIND with BIND 9 June 2003 Dæmon News: Book Review: FreeBSD: The Complete Reference August 2003 Dæmon News: O'Reilly Open Source Convention 2003 Coverage Education Portland Community College 1997-1998 Courses: Visual Basic, C, C++, Java, UNIX, and networking. References For privacy reasons, professional and personal references are not available online, but will be provided upon request.